HOW WE DO BUSINESS
Doing the right things right is fundamental to how we do business. On the surface it sounds like easy. We see it not. This is a tough challenge with no organized step-by-step procedures to consider. Hence, we would like to start at treating our customers, as how we’d want to be treated.
Our goal has always been the same: to allow everyone (Juan) to send something from their end to the other efficiently for a reasonable price. Like you, we put efforts to build the best product, pay attention to details and do exceptional work. We don’t take jobs lightly. We won’t promise our customers for them to feel good neither make sure that there could be no challenges along the way. One thing is certain we will disclose it with NO excuses. We will tell you on what we can do and how can we make it better. We’ll keep on learning while having fun treating each day as a good day’s work and with a good night’s sleep because we do what every customer deserves.
We would like to position Disputch as the largest, fully scaled, centralized network in Asia. Disputch invests in the future based on a long-term growth strategy. That includes hiring decisions, training programs, support systems, scalable technologies and customer service. This is bold, ergo; we don’t spend more than what we earn. We don’t and won’t waste on things that are not relevant to our commitment and to the industry's growth.